SolidXperts Inc., the largest reseller of SOLIDWORKS in Quebec, is looking for someone to join the technical team as a Data Management Specialist – SOLIDWORKS PDM.

Job Description:

This full-time position consists of implementing (installation and integration), training, and providing technical support for our customers who have purchased the PDM software. Most of these customers already own the SOLIDWORKS design software but want to add the PDM (Documentation Management) software. So, we are looking for someone who can help our customers integrate this software into their design processes. This involves installing the software, setting up revision schemes and workflows, migrating files to the vault, and so on. The specialist will also be required to work on special projects involving SOLIDWORKS.

Qualifications:

The ideal candidate possesses the following attributes:

• DEC in mechanical engineering, industrial design, etc.;
• Minimum of five (5) years of experience in manufacturing or related field;
• Excellent knowledge of SOLIDWORKS software;
• Excellent knowledge of PDM Professional software or other PDM software;
• Experience with customer service;
• Bilingual (French and English).

Social Benefits:

• 25 vacation days in the first year
• Medical and dental insurance
• Profit sharing
• Social Club
• Free parking

This full-time position consists of integrating customer products into DriveWorks with the goal of adding logic to the products, and ultimately producing a configurator according to certain established specifications. These customers already own the SOLIDWORKS design software but want to add DriveWorks to design ‘similar but different’ products. The objective is to help these customers integrate the software into their design process by installing the software, coaching and training, and, above all, setting up their products in a turnkey project.

Qualifications:

We are looking for an individual who is independent, resourceful, precise, bilingual, and focused on customer satisfaction.

The ideal candidate has the following attributes:

• DEC or BA in Mechanical Engineering, Industrial Design, or a related field;
• Minimum of 3 to 5 years of experience in manufacturing or related fields;
• Excellent knowledge of the SOLIDWORKS software;
• Bilingual (French and English);
• Experience in project management;
• Knowledge of basic programming;
• Knowledge of databases.

Benefits:

• 25 vacation days in the first year
• Medical and dental insurance
• Benefit sharing
• Social Club

The Business Development Representative will oversee the prospecting of clients in our territories in Quebec and the Maritimes. The representative will have to generate new leads/opportunities by getting in touch with businesses to align our solutions with their needs and will have to make sure that an on-site presentation is scheduled with the Account Manager and the Technical Representative.

Responsibilities:

• Generate new sales opportunities/leads with incoming and outgoing prospects;
• Understand the needs and challenges of the clients and guide them to the appropriate Account Manager;
• Work closely with the account manager and technical team;
• Achieve the weekly and monthly goals;
• Schedule appointments for the appropriate Account Manager at the client site;
• Maintain and grow the prospects database in a specific geographic territory;
• Participate in diverse events as trade shows, expositions, etc.;
• Other related tasks.

Qualifications:

• You have a minimum of two (2) years of experience in inside sales, prospection or call center
• You are bilingual in French and English (Spoken & Written)
• You have a valid driver’s licence (an asset)
• You have a Canadian passport
• You have an excellent knowledge of the Microsoft Office Suite
• You have previously worked with Salesforce or another similar CRM
• You have an excellent knowledge of the different social medias platforms
• You are a good listener
• You can prioritize and multitasks
• You have strong organizational and interpersonal skills
• You have work experience in either the manufacturing or digital industry (an asset)

Personality:

• You are independent, responsible and proactive
• You are creative and motivated by goal achievements
• You are a team player
• You are curious and willing to learn about new technologies
• You are resourceful and are passionate about customer service

Benefits:

• Base salary + commissions
• Twenty-five (25) days off (includes sick days and vacation)
• Collective insurance after three (3) months of employment

You have a notable interest and/or professional experience in the technical sector. You love selling and want to make the most of, and expand, your knowledge. Step up to the challenge!

Job Summary:

Reporting to the Sales Manager, the Account Manager at SolidXperts will be required to contact and meet existing and future clients. They will need to identify and understand client needs and provide support as part of the acquisition process. They will also present the SOLIDWORKS software and its many modules with the Technical Representatives. The Account Manager is also invited to participate in exhibitions and shows to promote SolidXperts solutions throughout the Quebec City office territories.

The ideal candidate has the following assets:

• A business and technical background (an asset), or an interest in both sectors;
• Technical Diploma and/or BA in Industrial Design (an asset);
• Interest in new technologies;
• Ability to communicate, in writing and verbally, in French (English an asset);
• Analytical and deductive mind;
• Independent and responsible;
• Organized;
• Knowledge of SalesForce or another CRM tool (an asset);
• Communicates easily;
• Possession of a car and a valid driver’s license.

Tasks and responsibilities:

• Find, contact, and follow up with potential clients;
• Provide and update sales forecasts on a weekly basis;
• Assess needs and provide the necessary resources;
• Plan presentations with the Technical Representatives on SolidXperts products and services;
• Participate in exhibitions.

Working environment:

• 25 days off for the first year
• Work at the SolidXperts Quebec City office, and on the road (approx. 60-75%)
• Full time (35 hours/week)
• Social Club
• Free parking

Job Description:

The Application Specialist will be the first point of contact with our SOLIDWORKS, and its various modules, license customers. This full-time position involves playing a key role in quickly responding to our customers’ technical issues. We are a multi-disciplinary team that supports multiple software packages (SOLIDWORKS, SOLIDWORKS PDM, etc.), but we are looking to add a new team member that is primarily knowledgeable about the SOLIDWORKS software. The specialist will also be called upon in the future to train our customers on our various products at in-class sessions.

Tasks and Responsibilities:

• Respond to technical support calls;
• Follow client requests;
• Help clients use the software more efficiently;
• Communicate with customers to solve problems, most often by phone or email;
• Customer training.

Qualifications:

The ideal candidate possesses the following attributes:

• DEC in mechanical engineering, industrial design or equivalent experience;
• Bilingual (French and English);
• Minimum of one (1) year of experience in a similar role;
• Excellent knowledge of the SOLIDWORKS software;
• Excellent priority management;
• Experience with customer service;
• Established problem-solving skills;
• Highly independent;
• Quick learner.

Benefits:

• 25 vacation days in first year
• Medical and dental insurance
• Business profit sharing program
• Social Club
• Free parking